Congratulations on your great progress in swimming skills this term. With summer, beaches and swim carnivals just around the corner, we look forward to you continuing with us in Term 1 2025 (3 Feb - 13 Apr).
PLEASE READ ALL THE FOLLOWING INFORMATION CAREFULLY AS IT INVOLVES AUTOMATIC BILLING OF YOUR ACCOUNT.
NOT CONTINUING?
YOU MUST EMAIL US by 5pm Thu 28 November if you will not continue swimming lessons in Term 1. You'll free up your spot for others to enrol and not be billed.
CONTINUING STUDENTS
To keep your spot in Term 1, you don't need to respond to this message. We'll roll you over in your existing timeslot. You can then move to a different time and/or level during moving period (Fri 29 Nov - Mon 2 Dec). You'll also have priority to enrol another family member. Note: we don't use the waiting list during rollover. Please make sure you jump online during the moving period if you need to change times/levels or make new bookings.
UNLIMITED MAKE-UPS!
From 2025 we are pleased to announce unlimited make-ups per term for all students! Note the usual requirements to provide 12 hours' notice of an absence and use the make-ups by the end of the term still apply.
SCHOOL STARTERS
If we haven't discussed this with you already, please advise if your child starts school in 2025 and is currently enrolled before 3pm weekdays. We won't roll them over into the same class and you will need to book into a new class during moving week.
AUTOMATIC PAYMENT - CHECK YOUR PAYMENT DETAILS NOW
Unless you've informed us that you're not continuing, we'll automatically charge you the term fee on Tue 3 December using the payment details we have on file (as per our Terms of Service). Please ensure the payment method you've stored in your Fit2Swim account is correct, i.e.
Sufficient funds in your bank account
Credit card not registered as lost or stolen
Due to the high demand for our swim school spots, we cannot hold your place if your payment bounces. You'll have 24 hours to make payment before your place is released to others. Also, we incur a penalty fee from your financial institution for bounced transactions and will unfortunately need to charge you an additional $10 if your payments have failed multiple times.
COST OF LESSONS
From 2025 the cost for the 10-week term becomes $330 for group lessons and $900 for private. Please note Fit2Swim has not increased fees for over 2 years. We have also retained our term-based fee structure when many swim schools have switched to perpetual. Ensuring you only pay for lessons during a term, not year-round.
FIRST LAP & ACTIVE KIDS VOUCHERS
Please send any First Lap or Active Kids vouchers to support@fit2swim.com and we'll credit your account before taking payment. Any vouchers we receive after 3 December can be used against Term 2 or holiday intensives.
HCF REBATES
Fit2Swim is pleased to be a Provider (no. 00341060) with HCF. That means, depending on your policy, you can receive rebates on your learn-to-swim lessons at Fit2Swim.
ANOTHER GREAT TERM AWAITS!
It's been wonderful having you at our centre! We look forward to another fantastic term of swimming and water safety education.
Dan, Jo and the Fit2Swim team
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